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Dedicated Development for a Global Leisure Travel Leader

Learn which role GP Solutions played in building an intelligent end-to-end reservation system for a leader in global leisure travel and how it led to +64% of new bookings.
Travel CRM interface

Client Overview

One of the world’s top leisure travel suppliers set out to build an advanced, end-to-end reservation platform to support the fast-paced growth of its business. The system needed to provide travel operators with intuitive tools for managing searches, price estimations, and bookings — all while ensuring seamless distribution through multiple channels.

To achieve this, the client chose a Dedicated Development Team model and partnered with GP Solutions to scale quickly and deliver high-quality results.

Challenges

  • Unclear project scope at the start, combined with limited IT experience on the client’s side
  • Rapidly growing business needed scalable tech solutions delivered under tight deadlines
  • Full transparency over costs and resource utilization was essential
  • The client required end-to-end control of development and delivery processes

Our Solution

GP Solutions provided a fully dedicated team tailored to the client’s business and technical needs.

Key Actions:

  • Conducted an in-depth business analysis to shape the scope, clarify needs, and guide implementation
  • Assembled and scaled a team of up to 30 handpicked specialists across development, QA, and business analysis
  • Established a clear, transparent monthly cost model with full breakdowns and tracking
  • Delivered a flexible reservation system with end-to-end functionality: product search, dynamic pricing, booking flow, personal account tools, and reporting

Results

  • +64% of new bookings were attracted. As a result, the customer received complete back-office functionality allowing to manage bookings, edit web-site’s content, accumulate statistics and generate reports.
  • A 30% increase in traffic conversion was noted, which ensured a significant boost to the customer’s business.
  • Fast selection and booking of services was provided for all users of the customer’s business. In addition, the new system provided means of saving personal information, contact details, preferences for all users, thus leading to more flexibility and user-friendlies of the system.
  • A major increase in revenues was observed by the customer throughout the project operation in production mode.
Project Duration
0
months
Scope
0
man-days
Technology

ASP.net, MVC, MSSQL 2010, Entity Framework, JavaScript, Agile

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